Cash Control Clerk

Job Summary of Cash Control Clerk

As a Cash Control Clerk at Floor & Decor, you serve a crucial role as the primary contact point for customers, ensuring they have a positive experience. Key responsibilities include greeting customers, processing transactions, handling returns, managing cash functions, and delivering exceptional customer service. Floor & Decor offers both Full-Time and Part-Time positions for Cash Control Clerk to join their team and contribute to providing outstanding service to customers.

Characteristics that are highly valued

• Friendly and enthusiastic
• Entrepreneur and hard-working
• Honest and accountable

Responsibilities of Cash Control Clerk

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance of the company's safety processes.
• Act and work in a manner consistent with the company's core values.
• Process customers at checkout using the point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Open and close registers.
• Follow established cash, check and credit card acceptance procedures.
• Answer the telephone according to the company guidelines.
• Stock, tag and display merchandise as required.
• Be able to create price tags and merchandise signs.

Requirements of Cash Control Clerk

• An individual must have attained the age of 18
• Mastery of primary mathematical skills
• Customer service experience
• Exploring the opportunity to visit other stores to seek assistance.

Working Conditions of Cash Control Clerk

• While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.

Physical/Sensory Requirements of Cash Control Clerk:

• To perform medium work, it is essential to be able to exert 20-50 pounds of force at intervals, and/or 10-25 pounds of force regularly, and/or up to 10 pounds of force constantly when lifting, carrying, pushing, pulling, or moving objects.
• The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Benefits of Cash Control Clerk

• At every tier, there are chances to earn extra bonuses
• Career advancement opportunities
• The prospect of moving to diverse areas throughout the country is an enticing opportunity
• A retirement savings plan with an employer match that may vary
• The Employee Stock Purchase Plan (ESPP) allows employees to buy company shares at a discounted price by setting aside a portion of their paychecks for this purpose
• Referral Bonus Program
• A personalized holiday arrangement coupled with a Volunteer Time Off program
• Insurance options, such as medical, dental, vision, life, and others, can be selected by meeting the necessary criteria

Equal Employment Opportunity

The non-discrimination policy at Floor & Decor guarantees that all associates and applicants receive fair treatment in employment processes, free from bias related to age, race, religion, gender identity, disability, genetic information, or any other legally protected characteristic. This commitment applies to every aspect of employment, including recruitment, selection, training, transfer, compensation, and termination, in compliance with legal provisions. Upholding this policy is essential to safeguarding individuals from discrimination based on their legally protected status, fostering a workplace environment that values diversity and equality.